Yelp that is operated by Yelp INC is a local directory service with social networking and user reviews. It is a great tool for businesses and customers alike. People can visit this site and see reviews of different establishments like restaurants, coffee shops, furniture shops, etc. Just like it is a great tool for the businesses and the customers, a bad review on the yelp can really be a bad omen for the businesses. It can hurt the reputation of the business and drive away from the customers from the business.
Being a local directory yelp can be of great help to the customers as all that they have to do is visit the site and find the establishment that they are seeking. But if the same customer sees a negative review on the site about the establishment then it would be a bad sign for the establishment and the businesses. The other worrisome fact about the Yelp is that just like other sites that are meant for grievances Yelp also does not easily remove the negative reviews from its pages. This can really spell disaster for the people who depend a lot on the local directories for the promotion of their businesses.
Although it is a known fact that a single bad review on yelp can really spell disaster for the business there are ways in which the yelp reviews can be removed: